PatientPoint Review 2026
Healthcare waiting room signage with patient education content.
Quick Summary
PatientPoint provides healthcare-specific digital signage with pre-made patient education content. While convenient for medical practices, it comes with content subscription costs and limited customization options.
Starting Price
Custom
per screen
Free Trial
Demo
No credit card
Best For
Healthcare
Primary audience
Pros & Cons
Pros
- Healthcare-specific content
- Waiting room engagement
- Patient education videos
- HIPAA compliant
- Health awareness campaigns
Cons
- Healthcare only
- Subscription + content fees
- Limited customization
- Locked content library
- Long-term contracts
How to Login to PatientPoint
Accessing your PatientPoint dashboard is straightforward. Here's the step-by-step process:
Visit the PatientPoint Website
Navigate to patientpoint.com in your web browser and look for the "Log In" or "Sign In" button, typically in the top right corner.
Enter Your Credentials
Input the email address and password you used during registration. If your organization uses SSO (Single Sign-On), click the SSO option instead.
Two-Factor Authentication (If Enabled)
If 2FA is enabled on your account, enter the verification code from your authenticator app or SMS message.
Access Your Dashboard
Once authenticated, you'll be taken to your PatientPoint dashboard where you can manage screens, content, and settings.
Forgot Password? Click "Forgot Password" on the login page and enter your email to receive a password reset link.
How to Set Up PatientPoint
Initial Account Setup
Create Your Account
Visit the PatientPoint website and click "Start Free Trial" or "Sign Up". Enter your business email, create a password, and provide your company information.
Verify Your Email
Check your inbox for a verification email from PatientPoint. Click the verification link to activate your account.
Complete Onboarding
Follow the guided onboarding process to set your timezone, industry, and initial preferences for your digital signage setup.
Connecting Your First Screen
Choose Your Hardware
PatientPoint works with Commercial displays, Waiting room TVs, Tablet devices.
Download the Player App
On your chosen device, download the PatientPoint player app from the respective app store or follow the device-specific installation instructions.
Pair Your Screen
Open the app and note the pairing code displayed. In your PatientPoint dashboard, go to Screens → Add Screen and enter the pairing code.
Assign Content
Once paired, assign a channel, playlist, or layout to your screen. Content will begin displaying within seconds.
How to Use PatientPoint
Creating Content
- Use the drag-and-drop editor to create layouts
- Upload images, videos, and documents
- Add widgets like weather, news, and social feeds
- Use templates for quick content creation
- Embed web pages and live dashboards
Managing Screens
- Group screens by location or department
- Monitor online/offline status remotely
- Push content updates in real-time
- Set screen-specific schedules and playlists
- View playback logs and analytics
Advanced Features
Scheduling & Automation
Set up day-parting to show different content at different times. Create recurring schedules for promotions, happy hours, or seasonal campaigns.
User Management
Add team members with different permission levels. Assign users to specific locations or screen groups for distributed management.
Integrations
Connect with third-party tools and data sources. Display live social media feeds, Google Slides, Power BI dashboards, and more.
Analytics & Reporting
Track content playback, screen uptime, and engagement metrics. Generate reports to measure ROI and optimize your signage strategy.
PatientPoint Troubleshooting & FAQ
Having issues with PatientPoint? Here are solutions to the most common problems users encounter:
First, verify your internet connection is stable. Restart the player device and ensure it's connected to the same network as during setup. Check that no firewall is blocking the connection. If issues persist, try uninstalling and reinstalling the player app, then re-pair with a new pairing code.
Content syncs may take a few minutes depending on file sizes and network speed. Force a sync from your dashboard if available. Verify the correct playlist or channel is assigned to the screen. Check that your content doesn't exceed file size limits. Clear the local cache on the player if the option exists.
This typically indicates a connectivity issue or corrupted content. Restart the player device and check your internet connection. Verify that all media files in your playlist are in supported formats. Remove any recently added content to isolate the problematic file.
Visit the login page and click "Forgot Password". Enter the email associated with your account and check your inbox for a reset link. If you don't receive the email within a few minutes, check your spam folder. Contact support if you still can't access your account.
Check that your display's audio output is properly configured and not muted. Verify that your video files contain audio tracks. In the PatientPoint settings, ensure audio playback is enabled for your screen. Some player devices may require separate audio configuration.
From your dashboard, navigate to Screens or Devices section and click "Add Screen". Each additional screen may require a license depending on your subscription plan. Repeat the pairing process for each new device. Consider organizing screens into groups for easier management.
PatientPoint Key Features
Patient Education
Pre-made educational videos on health topics
Waiting Room Engagement
Content designed to reduce perceived wait times
Health Campaigns
Seasonal health awareness and vaccination reminders
HIPAA Compliance
Healthcare-compliant content delivery
Pharma Partnerships
Sponsored content from healthcare brands
Practice Messaging
Display your own practice announcements
PatientPoint Pricing in 2026
PatientPoint's pricing is typically quote-based. Here's what we know about their pricing structure:
| Plan | Price | Features |
|---|---|---|
| Standard | Custom | Basic content library, waiting room displays |
| Professional | Custom | Full content library, custom messaging |
| Enterprise | Custom | Multi-location, analytics, premium support |
* Prices may vary. Contact PatientPoint for accurate quotes.
💡 Looking for Transparent Pricing?
Many enterprise platforms require sales calls to get pricing. This makes budgeting and comparison difficult.
PosterBooking is different: 10 screen licences free for 3 months. No sales calls, no negotiations, no hidden fees.
Your Content, Zero Cost
PosterBooking lets you display your own healthcare content without subscription fees—free.
The Bottom Line
PatientPoint is convenient for pre-made healthcare content but comes at a premium with limited flexibility. PosterBooking offers complete content control at no cost for practices wanting their own messaging.
Our recommendation: If you need enterprise-grade features and have the budget, PatientPoint may be worth considering. For businesses seeking a cost-effective, full-featured alternative, PosterBooking offers comparable capabilities at no cost.